enewsletter-april-2025-customer-service-organizational-canada

Customer Service Organizational Update

We’re pleased to announce the promotion of Sarah Weising to the position of Team Leader-East. In this new role, Sarah will continue to manage her daily responsibilities for Region 6, while working closely with internal and external customers across Regions 1 and 2, as well. To ensure we are providing the highest level of customer service across the whole country and to properly align our team, Tianna Lynch-Mills will be transitioning to the role of Team Leader-West. Tianna and Sarah will both continue to report to Ashley Harrigan, Customer Service Manager.

Sarah began her career at Bradford White in January of 2015 as a contract employee. She quickly grew her role to a full-time position in the Customer Service Department in June of 2015. Over the past ten years, Sarah has demonstrated strong customer service skills and built lasting relationships with customers and manufacturers’ representatives within her region. As Alan Cohen, Vice President of Rich-Tomkins, has aptly stated, “We feel Sarah is the best!”

In Tianna’s expanded role, she will continue to manage her daily responsibilities for Region 4, while working closely with internal and external customers across Regions 3, 5, and 8. Tianna has been an invaluable part of the Customer Service Team, bringing a combination of strong leadership, and an unwavering commitment to customer satisfaction.

If you have any questions about any of these organizational changes, please feel free to reach out to Ashley Harrigan at aharrigan@bradfordwhite.com.