New Weekly NoReply Credit Reports

We heard your request loud and clear! Based on direct feedback from the Rep Council, we’re happy to announce a new NoReply Reports solution to give you easy access to customer credit information. NoReply Reports will be sent out on Wednesday mornings to every rep agency. The reports will group all credits (PDFs) issued by customer number in their respective Sales Districts from the previous week. Please note a week is defined by Sunday to the following Saturday. You will have the ability to search your Outlook by CM#, Serial number, and/or Customer Name which will pull the associated weekly credit PDF report.

We are always striving to improve our customer experience and during our last Rep Council meeting, we heard several requests for easier access and more transparency around credits issued to our customers. We recognize how inundating and overwhelming these requests can become which is why our IT Department worked quickly to develop a solution.

If you have any questions, please don’t hesitate to contact your Regional Sales Manager.